Shipping & Return Policy

We proudly ship all orders 1-2 days after purchase.

  • Orders within Canada arrive in approximately 2-5 business days 
  • Orders to the United States arrive in approximately 2-7 business days
  • Worldwide orders arrive in approximately 7-12 business days

** Due to the worldwide pandemic shipping times can be delayed due to postal services, unfortunately this is out of our control.

  • Standard Letter Mail Shipping via Canada Post Ground (Untracked) within Canada is $2
  • Tracked Shipping to the United States is $11.7
  • Worldwide shipping is based on location and calculated at checkout

Preorders are expected to ship within the estimated date listed on the item, for more information and updates check out our Instagram. You will receive an email when the preorder product has shipped. 

The Silk Labs is not responsible for stolen packages or lost packages.  Please contact the shipping service used.

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We are happy to accept all returns within 2 weeks of purchase, email us at hello@thesilklabs.com and we can sort it out for you. 

Return shipment payment is the buyers responsibility. 

All items need to be returned in their original state to receive a refund. 

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